Urgencies Coordinator Centre

• It receives the assistance demand(call).
• It obtains the key data of the incident
• It determines the type of response and the suitable level of priority
• It mobilises the suitable resource for the response 
• It tracks the intervention till its conclusion

What’s being offered by Tassica PHE Management?

• Integrated call management
• Protocols of response
• Selection of the optimal resource
• Continuous tracking of the incident
• Operative communications
• Health care assistance
• Assistance continuation

Benefits

Operative benefits

• It favours a quick access to the health care service by the user in case of urgency.
• It provides a global and adapted response to each need.
• It facilitates the decision-making in management and the assessment of the interventions of improvement.
• It increases the efficiency of the system reducing the economic costs.

Assistance Benefits

• It reduces the time in receiving urgent assistance.
• It contributes to improve the assistance quality and the correct tracking of the service procedures.
• It facilitates the assistance continuation with the hospitals (receivers).
• It improves the results in terms of morbidity and mortality.

View more information in this video (in Spanish):